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Customer Care Specialist – Data Support Team la Zapp in Bucureşti
Website: http://www.zapp.roDescrierea postului
CANDIDATUL IDEAL:
• High School degree (University degree would be an advantage);
• Excellent communication and customer orientation skills;
• Able to work in shifts;
• Knowledge of Windows, dial-up connectivity, browsers, email client, PC configuration and troubleshooting;
• MS Office (Word, Excel, Outlook);
• English – conversational level.
RESPONSABILITATI / BENEFICII:
• Provides technical support over the phone for Zapp data users with various software/hardware/connectivity issues;
• Deals with customer complaints, troubleshoots and provides recommended solutions to clients problems in due time and in a professional manner;
• Communicates customer feedback regarding product usability to the involved departments;
• Maintains a high degree of knowledge about company services, prices, invoices, technical and other relevant information in order to be able to professionally handle customer inquiries;
Cum poti candida pentru acest post:
Trimite CV-ul prin email la compliment@zapp.ro
